1. Introduction
Welcome to palletsafetygates.co.uk, operated by Jortec Solutions Ltd trading as PalletSafetyGates.co.uk (“we”, “us”, or “our”). By placing an order through this website, you agree to be legally bound by the terms set out below. If you do not accept these terms, please do not use our site.
2. Company Information
Business Name: Jortec Solutions Ltd trading as PalletSafetyGates.co.uk
Website: https://www.palletsafetygates.co.uk
Registered Address: Unit 5, Vyking Enterprise Hub, Standish Street, Chorley PR7 3AH
3. Orders
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order at our discretion.
- All orders will be processed securely through a third-party payment gateway (we do not store card details) via our website.
4. Pricing and Payment
- All prices are listed in GBP (£) and are exclusive of VAT unless otherwise stated.
- Prices may change without notice.
- All orders will be processed securely through a third-party payment gateway (we do not store card details) via our website. We can also accept payment via bank transfer, however you will need to get in touch with us direct to arrange this.
5. Product Descriptions
- We take reasonable care to ensure product details are accurate, but dimensions, specifications and descriptions are for guidance only and may be subject to change.
- Custom modifications must be agreed in writing prior to purchase. Please use the contact form found on our Custom Made Pallet Gate webpage in-order begin your bespoke order.
6. Delivery
- Delivery is made via a UK pallet network and is subject to availability.
- You must provide a valid delivery address and postcode. Missed or failed deliveries due to incorrect details will incur additional charges.
- All deliveries require that you have a forklift on-site to unload the pallet from the courier’s vehicle.
- Delivery times are estimates only. We shall not be liable for delays outside our control.
7. Returns and Cancellations
- We offer returns on faulty or incorrect goods in line with your statutory rights.
- Custom or made-to-order items are non-refundable unless defective.
- All return requests must be made in writing within 14 days of delivery. This can be done by email or via our website’s contact us page.
- Goods must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer.
8. Warranty
- All products come with a standard 12-month manufacturer’s warranty against material defects under normal use.
- This does not cover misuse, improper installation, or wear and tear.
9. Liability
- Our total liability shall not exceed the value of the product purchased.
- We are not liable for any indirect or consequential loss, business interruption, or loss of data/profits.
- Nothing in these terms excludes liability for death or personal injury caused by negligence or for any other matter for which liability cannot be legally excluded.
10. Intellectual Property
All content on this website, including text, images, logos and product descriptions, is the property of Jortec Solutions Ltd trading as PalletSafetyGates.co.uk and may not be copied, reproduced, or redistributed without our express permission.
11. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
12. Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time. The latest version will always be available on this page.